Online banking and e-commerce have begun to shape our world today. People can now make purchases and pay for goods and services online. However, some banks’ customers are skeptical of the bank service as they have refused to join this train, and hence many refuse to collect their ATM cards let alone do business with it. This has prompted this researcher to carry out a survey on the security measures put in place by Nigerian banks to protect their customers in order to gain banks’ trust. The method of data analysis was based on the statistical table format using frequency distribution and consequently converted into percentages for easy analysis. Each tabular presentation represents the analysis of each question in the questionnaire which was subsequently described and represented with charts. In all, eighty (80) questionnaires were administered of which seventy were returned. This formed the basis for our analysis and conclusion.
