Information and communication technology facilities and users’ satisfaction in the university of calabar library, cross river state, Nigeria

The main purpose of this study was to investigate ICT facilities and users’ satisfaction in the University of Calabar. Expo-facto research design was adopted for the study. A total sample of one hundred (100) respondents was randomly selected for the study through the simple random sampling technique. The questionnaire was the main instrument used for data collection. Pearson product moment correlation analysis was considered the appropriate statistical technique to test the hypotheses. The result of the analysis revealed that the use of e- mail, internet services and computer-assisted instruction significantly influence users’ satisfaction in the University of Calabar library. Based on the finding of the study, it was recommended among others that competent and qualified professional staff that have ICT knowledge should be employed in the library system because the world is globally operating on the net.

Ntui, Aniebiet Inyang
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